Bank of America Hours: Branch, ATM & Customer Service Times

There’s a reason Bank of America is one of the most recognized banks in the United States. With over 4,300 branches and 16,000+ ATMs nationwide, it’s a go-to for millions of customers. But the hours? That’s where things get a bit tricky. Branch hours vary by location, while ATMs and customer service operate on different schedules. This guide breaks down exactly what you can expect — and how to find the hours you need.

Bank of America branches in the US: over 4,300 · ATMs nationwide: 16,000+ · Customer service hours (phone): 24/7 · Customer service phone number: 1-800-432-1000 · Online banking availability: 24/7 · Years in operation: since 1904

Eight key facts at a glance, one pattern: most services are available around the clock, but branch hours demand a local check.

What are Bank of America hours?

Bank of America operates across three distinct channels: physical branches, ATMs, and digital services. Each has its own schedule.

• Branch hours typically run Monday through Friday from 9 AM to 5 PM, though some locations open later or close earlier. Saturday hours are common but limited, and most branches are closed on Sunday. An example: a financial center in Plano, Texas, is open Monday–Friday 9 AM–4 PM and closed on weekends (Bank of America Locator – Preston Lakes (official branch data)). Another Plano branch is open Monday–Friday 9 AM–5 PM, Saturday 9 AM–2 PM (Bank of America Locator – Parker Crossing (official branch data)).
• ATM hours are 24/7. The bank states that “ATM customer transactions are available 24 hours a day, 7 days a week, 365 days a year” (Bank of America (official ATM services)).
• Customer service by phone is available 24/7 for automated support, with live agents reachable Monday–Friday 8 AM–11 PM ET and Saturday–Sunday 8 AM–8 PM ET (Bank of America (contact us page)).
• Online banking and the mobile app are accessible 24/7.

The pattern is clear: the more digital the channel, the more hours you get. Branch hours remain the most restrictive, and they vary by location rather than following one universal schedule (Bankrate (banking comparison site)).

Is Bank of America 24 hour customer service?

Yes — but with a nuance. Automated telephone banking is available 24/7, while live agent support has specific windows.

What number is 1 800 432 1000?

• That number is Bank of America’s general customer service line (Bank of America (contact us page)).
• Automated support is available 24/7 for balance inquiries, transactions, and basic account help.
• Live agents are available Monday–Friday from 8 a.m. to 11 p.m. ET, and Saturday–Sunday from 8 a.m. to 8 p.m. ET (Bank of America (contact us page)).

What time does open 24 customer service open?

• The automated “Open 24” telephone banking service never closes — it’s accessible anytime.
• For live assistance, the earliest you can reach a human is 8 a.m. ET every day of the week.
• Even when live agents are off, the automated system can handle most routine requests.

The implication: for most customers, 24-hour service means automated support. Live agents follow a narrower schedule, so plan accordingly if you need a real person.

How do I find Bank of America hours near me?

Finding your local branch’s hours is straightforward, thanks to Bank of America’s online locator tools.

What are Bank of America branch hours near me?

1. Use the official Bank of America branch locator — enter your ZIP code or city to see specific hours for each financial center.
2. Search “Bank of America near me” on Google Maps — the listing typically shows the branch’s hours for the current day.
3. Call customer service at 1-800-432-1000 and ask for the hours of a specific branch.

Where can I find a Bank of America ATM near me?

• The same locator tool shows nearby ATMs, with 24-hour access noted.
• Bank of America’s mobile app has an “ATM/Branch” finder that shows real-time hours and availability.
• All ATMs are available 24/7, so you don’t need to worry about time restrictions for withdrawals or deposits.

Why this matters: if you rely on in-person banking, checking the locator before you go saves time. Most branches follow the typical 9–5 pattern, but some metropolitan areas offer extended hours (Bankrate (banking comparison site)). For comparison, you can also check our guide on Is Walmart Open Today? Hours, Holidays & More for retail hours.

How do I contact Bank of America customer service?

Bank of America offers multiple ways to reach support, each with its own hours and purpose.

How do I chat with a live agent?

• Live chat is available on the Bank of America website — look for the “Chat” icon during business hours.
• Chat hours generally mirror phone support: Monday–Friday 8 a.m. to 11 p.m. ET, Saturday–Sunday 8 a.m. to 8 p.m. ET.
• Private messaging support is also available on Facebook, Instagram, or X, though with separate hours (Bankrate (banking comparison site)).

What number is 1 800 956 4442?

• That number is Wells Fargo customer service, not Bank of America.
• Bank of America’s main customer service number is 1-800-432-1000.
• Always verify the number on the official website to avoid confusion.

“Bank of America accepts calls made through relay services by dialing 711.” — Bank of America (contact us page)

The catch: with so many contact options, it’s easy to pick the wrong one. Choose phone for urgent issues, chat for quick questions, and social media for public inquiries. For utility support hours, you can also see our guide on Cox Customer Service Number: 24/7 Support and Hour.

Does Bank of America operate in Ireland?

Bank of America has a limited presence in Ireland, focused on institutional clients only.

Is Bank of Ireland 24 hour customer service?

• Bank of Ireland is a separate institution with its own customer service hours — not related to Bank of America.
• Bank of Ireland’s customer service hours vary by service; check their official site for details.

Can I use PTSB abroad?

• Permanent TSB (PTSB) is another Irish bank unrelated to Bank of America.
• Bank of America does not have retail branches in Ireland, so you cannot walk into a BofA branch there for personal banking (Bank of America Corporate Ireland (official institutional site)).
• Some Bank of America ATMs in the US may accept foreign cards, but that’s a different matter.

“Bank of America operates in Ireland via BofA Securities for institutional clients. It has no retail branches in Ireland.” — Bank of America Corporate Ireland (official institutional site)

The trade-off: if you’re a personal banking customer in Ireland, Bank of America is not an option. Stick with local banks like Bank of Ireland or PTSB.

“General account support is available Monday through Friday from 8 a.m. to 11 p.m. ET, and Saturday and Sunday from 8 a.m. to 8 p.m. ET.” — Bank of America (contact us page)

“A common pattern for many Bank of America financial centers is Monday through Friday 9 a.m. to 4 p.m. or 5 p.m., Saturday 9 a.m. to 1 p.m. or closed, and Sunday closed.” — Bankrate (banking comparison site)

For anyone who needs to visit a Bank of America branch, the choice is clear: check the online locator first, or call ahead. Relying on an ATM or the mobile app saves time, but for complex transactions, in-person branch visits remain unavoidable — and that means working around local hours.

For those looking to locate a branch or ATM quickly, the Bank of America near me guide provides detailed information on finding nearby financial centers.

Frequently asked questions